Can I exchange an item?
Yes! Please return the item to us and as soon as we receive it, we will issue you with a credit note.
Hygiene and our customers’ safety a high priority, so items can’t be returned if the hygiene sticker has been removed or is dirty. Please try all your bikinis on with underwear. If an item is returned to us damaged, worn or in an unsuitable condition, we won't be able to give you a credit and we may have to send it back to you. All items are inspected on return.
All returned items should be sent in their original condition and packaging, including tags.
Returned items are your responsibility until they reach us, so make sure they're packed up properly and ensure that you get proof of postage in case you need to contact us about your return. We're not responsible for any items that are lost on the way back to us.
For more information please review our Returns Policy.
Do you offer Afterpay, Zip, or other payment plans?
Yes, we offer flexible payment options at checkout, including [Afterpay / Zip / other BNPL services], so you can shop now and pay in instalments.
What does it mean that SNDSTNE is 100% Aboriginal owned?
SNDSTNE SWIM is founded and run by a First Nations Family on the NSW South Coast. Proudly representing Aboriginal ownership and leadership within the Australian fashion and swimwear industry. Supporting SNDSTNE means directly supporting an Aboriginal-owned business and the community and culture behind it.
How do I care for my swimwear to make it last?
To extend the life of your swimwear, we recommend rinsing in cold water after each wear (especially after chlorine or saltwater exposure), hand washing with a mild detergent, avoiding the washing machine and dryer, and laying flat to dry out of direct sunlight.
What are your swimwear pieces made from?
Our fabrics are chosen for comfort, support and longevity in the water — including chlorine and UV resistance. Specific fabric composition is listed on each individual product page under "Fabric+Care."
Where is SNDSTNE SWIM swimwear made?
Our swimwear is designed in Australia and manufactured by Bali Swim, a specialist swimwear manufacturer based in Bali, Indonesia. We work closely with our manufacturing partner to ensure every piece meets our standards for fit, quality and durability.
What is Pre Order?
Pre-order items are released for sale prior to the stock arriving into our warehouse. This means you will be the first to get your hands on upcoming and newly released styles.
We do everything we can to work with our manufacturer to deliver to you on time, however on occasion there are delays with stock being held up. These delays can be unfortunate but are out of our hands and are not grounds for cancellation or refund.
Is SNDSTNE SWIM an Australian-owned business?
Yes. SNDSTNE is a proudly Australian-owned swimwear brand, and is 100% Aboriginal owned. We're based on the South Coast of NSW and are proud to bring First Nations ownership and perspective to the Australian swimwear industry.
